One of the key benefits of a back-to-base monitored alarm system is 24/7 protection. Regardless of the time of day or night, our monitoring team is alerted as soon as an alarm activation is received from your premises.
While a standard alarm may sound an audible siren, there is no guarantee that someone will respond or take action. With back-to-base monitoring, trained operators receive the alarm signal, identify the type of activation and respond promptly in accordance with your agreed response procedures.
This provides an additional layer of security and peace of mind, knowing that your business is being monitored around the clock
Statewide Monitoring Services operate Queensland's most comprehensively equipped central monitoring station. This specialist facility is used by clients and security firms across Australia and New Zealand to give them access to state of the art technology.
To ensure we meet these high standards expected we are continually upgrading our technology allowing access to better services and equipment being manufactured.
When an alarm activation is received, our trained monitoring operators can access the live view from your existing or newly installed CCTV cameras to help verify what is happening onsite.
By viewing the relevant camera footage in real time following an alarm activation, our team can assess the situation and help determine whether the activation appears to be genuine or requires further investigation.
This additional information can assist our operators in determining the appropriate response, helping reduce unnecessary callouts while enabling a faster and more informed response when a genuine security incident occurs.
Company
Bureaus
Services
Independently owned central station in Brisbane. Protecting homes and businesses 24/7 since 1997.